BlackBoard USB Driver Instalation

Introduction

Have you just received your BlackBoard and don't know how to start programming it? In addition to the Arduino IDE, you will also likely need to install the USB driver compatible with your board's version in order for it to be recognized correctly on your computer. If you don't know how to install, or haven't installed the Arduino IDE yet, follow our tutorial Installing the Arduino IDE.

In this tutorial we will teach you how to easily install the USB driver corresponding to the version of your BlackBoard board, so that it is correctly recognized by your computer.

First of all, select, through the images below, the version of your BlackBoard UNO.

blackboard-uno-v2 — BlackBoard UNO R3 V2

The Julieta V1.0 uses the same USB/UART converter as BlackBoard UNO V1.1, therefore follow the same installation procedure for BlackBoard UNO V1.1 in this tutorial. Now, the BlackBoard Mega, Vespa, and the USB x UART Converter use the same USB/UART converter from BlackBoard UNO V2.0, so follow the same installation procedure for BlackBoard UNO V2.0 in this tutorial.

BlackBoard UNO R3 V2

The BlackBoard UNO V2 uses the CP2102N integrated circuit to communicate with the computer. Like the FT231X IC from BlackBoard UNO V1.1, this IC is very versatile and reliable in converting USB communication to UART communication (used for recording and communication with microcontrollers).

Board Recognition Verification

Before manually installing the USB driver on your computer, it is recommended to verify that your board is being recognized by it, as it is possible that the driver is installed automatically or even that it is already installed. Taking that into account, if your board is recognized by this initial test, do not install the driver following the steps in the installation section later in this tutorial, as it is possible that installing a duplicate driver will cause some malfunction in your computer.

If your board is recognized correctly, then the necessary USB driver has already been installed automatically or was already installed on your computer, so you can now upload a code for the board.

Windows

To verify recognition on a Windows computer, connect your BlackBoard to your computer, open the system's "Device Manager", expand the list of COM ports and check if a device is added to this list, as in the following image.

It is worth remembering that, in the image above, the tested board was recognized as "COM10", but your board in your computer may be recognized with another number. Don't worry about this, as the serial port number configured for your board does not influence its operation, the important thing is that it is being recognized correctly.

macOS

For macOS computers, go to "System Report", or "System Information", depending on your computer's version of macOS, open the "USB" folder in the "Hardware" directory and note if some device is added to this folder when connecting the board to the computer. On macOS computers, the BlackBoard is recognized as a 32-digit number in the "Serial Number" field, as in the image below, for example (in the Arduino IDE it will be displayed as "/dev/cu.usbserial-x").

It is worth remembering that, in the image above, the tested board was recognized as "9c2d52c3670deb11bf884b10732f1568", but your board in your computer may be recognized with another number. Don't worry about this, as the serial port number configured for your board does not influence its operation, the important thing is that it is being recognized correctly.

Linux

To verify recognition on a Linux computer, open the command terminal and send the command dmesg | grep tty with the BlackBoard connected to a USB port, as in the image below. On Linux computers, the BlackBoard UNO is recognized as "ttyUSBx", as marked in the image below, for example.

As the previously mentioned command is a kernel command, it should be compatible with the vast majority of Linux distributions, but if it is not compatible with your computer, look in your operating system documentation for which command to use to perform this test.

placa-reconhecida-linux — Board Recognized on Linux

It is worth remembering that, in the image above, the tested board was recognized as "ttyUSB0", but your board in your computer may be recognized with another number. Don't worry about this, as the serial port number configured for your board does not influence its operation, the important thing is that it is being recognized correctly.

Driver Instalation

If your board is not recognized "at first" as in the steps above, don't worry, it is possible to install the USB driver for your board manually with the steps described below.

Warning: Linux computers with kernel version 3.X or more current do not need to install the drivers in this tutorial, as they are already installed at the factory.

First, disconnect the board and download the compressed file with the driver compatible with your computer's operating system using the buttons below.

Download Driver for Windows 10 e 11 Download Driver for Windows 8.1, 8 e 7 Download Driver for macOS

Windows 7, 8 e 8.1

With the file downloaded, unzip it and then run it as "Administrator", even though you are the only user. To do so, just right-click on the unzipped file, and then select the "Run as administrator" option, as in the image below. For systems with 64-bit architecture, run the option "x64", and for systems with 32-bit architecture, run the option "x86".

execucao-instalador-driver-administrador — Running Driver Installer as Administrator (Windows 7 and 8)

Windows 10 e 11

For Windows 10 or 11 computers, there are no ".exe" files, so locate the "silabser.inf" file, select it, right-click on it and then select the "Install" option, as in the image below.

macOS

The archive for macOS computers only has one file in "DMG" format, so just run it ("root" execution not required).

Procedure

Once the installer starts, follow the installation steps and wait a few moments. Once the installation is finished, a message will appear that the driver is ready for use, as shown in the image below.

instalacao-finalizada — Instalation Complete

Once the installation is finished, it is recommended to restart the computer so that the driver starts correctly. After the reboot, your board will already be recognized as a serial port, as shown in the previous section.

BlackBoard UNO R3 V1.1

The BlackBoard UNO V1.1 and the other boards discussed at the beginning use the FT231X integrated circuit to communicate with the computer. This IC, in addition to being very versatile, is a very reliable way of converting USB communication to UART communication (used for upload and communication with microcontrollers).

Board Recognition Verification

Before manually installing the USB driver on your computer, it is recommended to verify that your board is being recognized by it, as it is possible that the driver is installed automatically or even that it is already installed. Taking this into account, if your board is already recognized by this initial test, do not install the driver following the steps in the installation section later in this tutorial, as it is possible that installing a duplicate driver will cause some malfunction on your computer. .

If your board is recognized correctly, then the necessary USB driver has already been installed automatically or was already installed on your computer, so you can now load a code for the board.

Windows

To verify recognition on a Windows computer, connect your BlackBoard to your computer, open the system's "Device Manager", expand the COM ports list and check if a device is added to this list, as in the following image.

It is worth remembering that, in the image above, the tested board was recognized as "COM3", but your board in your computer may be recognized with another number. Don't worry about this, as the serial port number configured for your board does not influence its operation, the important thing is that it is being recognized correctly.

macOS

For macOS computers, go to "System Report", or "System Information", depending on your computer's version of macOS, open the "USB" folder in the "Hardware" directory and note if some device is added to this folder when connecting the board to the computer. On macOS computers, BlackBoard UNO V1.1 is recognized as "RCBB-X" in the "Serial Number" field, as in the image below, for example (in Arduino IDE , it will appear as "/dev/cu.usbserial-RCBB-X").

It is worth remembering that, in the image above, the tested board was recognized as "RCBB_3B974E", but your board in your computer may be recognized with another code. Don't worry about this, because the serial port code configured for your board does not influence its operation, the important thing is that it is being recognized correctly.

Linux

To verify recognition on a Linux computer, open the command terminal and send the command dmesg | grep tty with the BlackBoard just connected to a USB port, as in the image below. On Linux computers, the BlackBoard UNO is recognized as "ttyUSBX", as marked in the image below, for example.

Driver Instalation

If your board is not recognized "at first" as in the steps above, don't worry, it is possible to install the USB driver for your board manually with the steps described below.

Warning: Linux computers with kernel version 3.X or more current do not need to install the drivers in this tutorial, as they are already installed at the factory.

Warning: macOS computers already have an FTDI driver developed by Apple itself, so it is not necessary to install it, just update your operating system if it is a version older than 10.9 and repeat the verification step from the previous section.

First, disconnect the board and download the compressed file with the driver for Windows using the button below.

Download Driver for Windows

Once the file is downloaded, unzip it and then run it as "Administrator", even if you are the only user. To do so, just right-click on the unzipped file, and then select the "Run as administrator" option, as shown in the next image.

Conclusion

In this tutorial we saw how to install the correct driver for each version of the BlackBoard UNO, and we verified the recognition of the board on the computer. Now you can upload code to the board and start your projects!

Troubleshooting

If even when installing the driver following the steps described above, your board is not recognized correctly on your computer, contact us at (11) 3522-7626 or via email suporte@robocore.net so that we can help you in the best possible way.

Comments

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joseantoniosm38
date

Sent 2024-10-22 21:18:45

Boa noite!
comprei o kit para o meu filho e não tenho muito conhecimento.
sempre que coloco a rodar o programa aparece a menssagem (avrdude: ser_open(): can&#39;t open device "\\.\COM4": Acesso negado.)

carlos.oliveira
date

Sent 2024-10-23 10:07:41
joseantoniosm38

Olá! Com base no erro informado, parece que o Arduino IDE não conseguiu se comunicar com a placa. Certifique-se de que o driver foi instalado corretamente, que a placa está sendo reconhecida pelo seu computador e que a porta COM referente à placa está selecionada no Arduino IDE. Se o problema persistir, peço por gentileza que envie um e-mail para suporte@robocore.net juntamente com uma captura de tela exibindo o erro. Desta forma, podemos compreender melhor o problema e ajudá-lo da melhor forma possível.

eduardo.lauria
date

Sent 2024-10-20 11:09:56

Quando tento enviar os dados para gravação na placa, o seguinte erro aparece: A fatal error occurred: Failed to connect to ESP32: No serial data received.

carlos.oliveira
date

Sent 2024-10-21 08:42:15
eduardo.lauria

Olá! Qual modelo de placa você está utilizando? O driver foi instalado com sucesso? A porta COM referente à placa está selecionada corretamente em seu Arduino IDE? Caso o problema persista, por favor, envie um e-mail para suporte@robocore.net com algumas imagens do erro relatado e, se possível, um vídeo mostrando a seleção da porta COM e a tentativa de gravação do código para a placa. Desta forma, podemos compreender melhor o problema e ajudá-lo da melhor forma possível.

andrechgatto
date

Sent 2024-08-18 14:25:51

comprei o kit arduino master nao consigo intalar o driver da placa ja tentei ..segui todos os tutoriais

luan.ferreira
date

Sent 2024-08-19 08:27:01
andrechgatto

Olá! Durante a tentativa de instalação, aparece alguma mensagem de erro? Se sim, qual? A instalação do driver foi feita levando em consideração a versão da placa? A placa que contém o arquivo do driver foi descompactada corretamente? Perguntamos isso, apenas para entendermos melhor o problema encontrado.  Caso continue com problemas, peço que envie um e-mail para suporte@robocore.net , com um video mostrando o problema relatado.

PedroSegundo
date

Sent 2024-07-31 13:10:21

Esse driver para o windows não veio o executável.

carlos.oliveira
date

Sent 2024-07-31 13:33:47
PedroSegundo

Olá! Qual é a versão do seu Windows? Vale dizer que os arquivos do driver para o Windows 10 e 11 não possuem “.exe”. Para instalar o driver para essas versões do Windows, basta localizar o arquivo “silabser.inf”, clicar com o botão direito do mouse sobre ele e selecionar a opção “Instalar”.

tenbmsouto
date

Sent 2024-07-10 23:39:24

Excelente explicação!

carlos.oliveira
date

Sent 2024-07-11 07:51:56
tenbmsouto

Olá! Agradecemos o feedback e ficamos felizes em saber que nosso tutorial foi útil para você. Em caso de dúvidas e/ou problemas, ficamos à disposição.

adrianamorais40
date

Sent 2024-04-22 13:50:44

Boa tarde, fiz tudo direito como manda o manual da placa e o drive nao aparece no computador. Mandei um email para o suporte, com as imagens do gerenciador de dispositivo e simplemente mandaram eu seguir o manual de instalação. Que tipo de ajuda é essa. Ja instalei e reinstalei todos os drives posssiveis e o arduino diz que a placa nao esta conectada e no gerenciador de dispositivo nao aparece esse drive de porta usb. Por gentileza, tem como passar o drive certo deste site para meu email. Meu windows é 10.

carlos.oliveira
date

Sent 2024-04-22 15:10:43
adrianamorais40

Olá! Pelo que foi relatado, parecia haver um problema com o driver, por isso foi solicitado que seguisse o manual de instalação do driver. Se o driver foi instalado sem erros conforme o tutorial, se for possível, peço que teste a placa com outro cabo USB e/ou com outro computador. Queremos te ajudar com este problema, então continuaremos a conversa por email se for tudo bem.

brunosalmito
date

Sent 2024-04-01 10:26:36

Estou com um erro ao tentar utilizar pelo Linux.

A fatal error occurred: Could not open /dev/ttyUSB0, the port doesn&#39;t exist
Failed uploading: uploading error: exit status 2

porém ao rodar o comando dmesg | grep tty ele me retorna como reconhecido

[ 1766.575082] usb 3-10: cp210x converter now attached to ttyUSB0

Como proceder ?

brunosalmito
date

Sent 2024-04-01 11:05:18
brunosalmito

Uma atualização!

Dei permissão 666 no /dev/ttyUSB0 e funcionou agora, para quem usa Linux e teve o mesmo problema acima essa foi a solução que encontrei.

carlos.oliveira
date

Sent 2024-04-01 11:36:57
brunosalmito

Olá! Ficamos contentes em saber que o problema foi solucionado. Podendo ajudar em algo, ficamos a disposição!

carlos.oliveira
date

Sent 2024-04-01 14:19:21
brunosalmito

Vale dizer que recomendamos adicionar o usuário ao grupo dialout, pois a permissão 666 é muita genérica e dá acesso a todos os usuários. Talvez com a permissão 666, se você desconectar a placa e conectar novamente, você vai precisar setar novamente a permissão para acessar o diretório /dev/ttyUSB0.

ggallisa
date

Sent 2024-03-14 17:40:55

Solução para quem baixa o arquivo aqui do site e não aparece o executável para instalar o driver!!!
Na seccção 2, baixe o arquivo e realize o mesmo procedimento aqui mencionado!!
https://www.pololu.com/docs/0J7/all#2
vale lembrar que a minha placa de desenvolvimento é o esp32 devKit v1.

abraço a todos!!

wilgnerscl
date

Sent 2024-02-20 22:43:38

Estou com um problema ao enviar a programação para minha blackboard. Já procurei em vários sites, mas nenhuma das opções funcionou. A mensagem que aparece ao enviar é essa:
avrdude: ser_open(): can&#39;t open device "\\.\COM3": Acesso negado.

Já tentei mudar as porta em "Gerenciador de dispositivos", mas o erro continua. Alguém poderia me ajudar por favor?

carlos.oliveira
date

Sent 2024-02-21 09:17:38
wilgnerscl

Olá! Ao instalar o driver, o mesmo foi instalado com sucesso? Você está selecionando a porta COM correta referente a placa na Arduino IDE? Caso o problema persista, nos envie um e-mail para suporte@robocore.net juntamente com uma captura de tela do erro apresentando, assim podemos te auxiliar melhor.

rolandinho0810
date

Sent 2024-01-10 15:24:31

Instalei o driver, não aparece no gerenciador de dispositivos. quando instala o driver aparece que a seguinte frase: The driver is successfully pre installed advance

Aparece que foi pré-instalado, e não que realmente  foi instalado

luan.ferreira
date

Sent 2024-01-10 16:43:31
rolandinho0810

Olá! Neste caso, peço que envie um e-mail para suporte@robocore.net , com o número do pedido referente a compra da placa, juntamente com uma captura de tela do arquivo que está usando para instalar o driver, e da mensagem retornada ao finalizar a instalação do driver. Pedimos isso, pois com essas informações podemos entender melhor o caso.